Help & FAQ
We are here to ensure our products bring joy to you and your family! If you need further assistance, our support team is just a click away. Your satisfaction is our priority!
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Where can I find help for products under JOYIN US CORP sub-brands?
For assistance with specific products under our sub-brands, please refer to the dedicated help pages below:
JOIEDOMI®: JOIEDOMI FAQ page
JOVA™ & SLOOSH®: Please contact Amazon support for assistance with JOVA™ and SLOOSH® products.
Spooktacular Creations®: Spooktacular Creations® FAQ page
Joyfy®: Joyfy® FAQ page
Where can I find Joyin on social media?
Please follow us on social media and stay tuned for our latest updates! We occasionally run free giveaways and limited-time promotions on our platforms. You’ll also be the first to hear about new product releases! Feel free to tag us and use #Joyin to be featured on our official accounts.
Follow us
How do I share some fun lifestyle photos with your products?
We would love to see how our product brings you joy! Please email the photos to marketing@joyin.com or tag us on social media using the hashtags #JOYIN and #FunStartsHere for a chance to be featured on our pages.
Where can I find detailed info about specific products?
Check the product listing or any additional information on the product packaging. If you still can’t find your answer, please reach out to support@joyin.com, and our fun crew will be happy to assist you!
Why should I partner with JOYIN US CORP?
Who doesn’t love bringing joy and fun to their customers? At JOYIN US CORP, we offer a wide range of toys, party supplies, seasonal decorations, and costumes that bring smiles to faces across the globe. Here are a few more reasons to join our fun crew!
• Great Quality at the Best Value –
We believe fun should be an affordable lifestyle without compromising on quality. That’s why all our products are designed to be both budget-friendly and high-quality, ensuring you look fabulous when you shop with us.
Product Variety –
We currently offer over 6,000 unique products that provide great value and quality. We believe there’s a source of joy for every occasion!
• Audience Diversity –
Our diverse range of product collections caters to a wide customer base. We bring joy not only to kids but also to teenagers, parents, and adults—literally everyone!
• Safety Compliance –
We stand behind all the products we produce, prioritizing your safety and satisfaction. We are committed to bringing joy to our customers!
I want to carry JOYIN US CORP products in my store, how do I become a partner?
We are thrilled to expand our retail locations! To get started, please visit our Become a Retailer page, fill out the form, and email support@joyin.com with the items you’re interested in. We will review your application, and one of our sales representatives will contact you shortly. Please note that we are currently partnering only with brick-and-mortar stores. *If you are a dropshipper or online seller, please do not submit the retailer application form.
How can I submit a donation request to your company?
To submit a donation request, please visit our Donation Requests page and fill out the online donation request form available on our website. Be sure to provide detailed information about your organization and the purpose of the donation.
What types of organizations do you consider for donations?
We consider donation requests from registered non-profit organizations, charities, and community groups that align with our values.
How will I know if my donation request is approved?
Our team will review all donation requests and respond to you within a specified timeframe. Approved requests will receive confirmation along with any additional instructions or requirements.
What types of donations do you typically offer?
Our donations may include contributions of toys, party supplies, costumes, or other related items, depending on the nature of the request and our available resources.
How can I become a part of the influencer program?
To join our influencer program, please visit Joyfy's influencer program page and fill out the form. Provide detailed information about yourself, and we will reach out to you after reviewing your submission.
How many products are available to choose from?
There are up to 200 free products available for influencers to choose from.
What benefits do my fans get from following or engaging with your brand?
Your fans will receive a 15% discount with an exclusive coupon code created just for you.
Are there additional incentives beyond?
Yes! Influencers collaborating with us will earn a 10% commission on all sales made using their exclusive discount code.
Where can I find help for products under JOYIN US CORP sub-brands?
For assistance with specific products under our sub-brands, please refer to the dedicated help pages below:
JOIEDOMI: JOIEDOMI FAQ page
JOVA & SLOOSH: Please contact Amazon support for assistance with JOVA and SLOOSH products.
SPOOKTACULAR CREATIONS: SPOOKTACULAR CREATIONS FAQ page
JOYFY: JOYFY FAQ page
Where can I find Joyin on social media?
Please follow our social media and stay tuned for our latest update! We run free giveaways or limited-time promotions occasionally on our social media platforms. We also announce new product releases on our social media first! Feel free to tag us & use #Joyin t featured on our official accounts.
Follow us
How do I share some fun lifestyle photos with your products?
We would love to see how our product brings you joy! Please email the photos to marketing@joyin.com or tag us on social media with hashtags #JOYIN #FunStartsHere for a chance to be featured on our social media pages
Where can I find detailed info about specific products?
Try out the product listing or sometimes there are additional information on the packaging of the product. If you still can’t find your answer, please reach out to support@joyin.com so our fun crew can help you out!
Why should I partner with JOYIN US CORP?
Who doesn’t like to bring joy and fun to their customers? We provide a wide range of toys, party supplies, seasonal decorations, and costumes! Our products bring smiles to faces across the globe.Here are a couple more reasons why you should join the fun crew!
• Great Quality at the Best Value –
At JOYIN US CORP, we believe fun should be an affordable lifestyle yet of great quality! Therefore, all our products are designed to be at a great price range yet with amazing design & quality so you will look fabulous when you purchase from us.•
Product Variety –
We are currently carrying over 6000 different products that are unique and in good value and quality! We believe that there’s a joy for any occasion!
• Audience Diversity –
The wild range of product collections comes with a wild range of customer bases! We are bringing joy not only to kids but also to teenagers, parents, and adults!
In other words, literally everyone and anyone!
• Safety Compliance –
We stand behind all the products we produce to bring joy to our customers. Your safety and satisfaction are our top priority!
I want to carry JOYIN US CORP products in my store, how do I become a partner?
We are thrilled to expand our retail locations! Please access Become a Retailer page and fill out the form, and email support@joyin.com with the items you’re interested in. We will review your application and our sales representative will contact you shortly.
Please note that we are only partnering with brick & mortar stores at the moment. If you’re a drop shipper or online seller, please do not submit the retailer application form.
How can I submit a donation request to your company?
To submit a donation request, please visit Donation Requests page and fill out our online donation request form available on our website. Provide detailed information about your organization and the purpose of the donation.
What types of organizations do you consider for donations?
We consider donation requests from registered non-profit organizations, charities, and community groups aligned with our values.
How will I know if my donation request is approved?
Our team will review all donation requests and respond to you within a specified timeframe. Approved requests will receive confirmation along with any additional instructions or requirements.
What types of donations do you typically offer?
Our donations may include contributions of toys, party supplies, costumes, or other related items, depending on the nature of the request and our available resources.
How can I become a part of the influencer program?
To join our influencer program, please visit Joyfy's influencer program page and fill out the form. Provide detailed information about yourself, and we will reach out to you after reviewing your submission
How many products are available to choose from?
There are up to200 free products are available for influencers to choose from.
What benefits do my fans get from following or engaging with your brand?
Your fans will receive a 15% discount with an exclusive coupon code made just for you.
Are there additional incentives beyond?
Yes! Influencers collaborating with us will earn a 10% commission on all sales made using their exclusive discount code.
We believe life is an occasion, and every day there’s something to celebrate.
We’re here to add that little extra to the ordinary and help you create more JOYIN® life.
We make
smiles.
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